Use the Exact activity log

Open the log

Open the client and choose the Exact log. It shows the time, entry kind, amount, result and source. Purchase, sales and bank entries appear in the same overview.

Use result filters to find failed postings or entries that need an update. Use the load-more action when looking for older results.

Investigate a result

Open a row with a linked ledger entry to inspect its AirBill details. When an Exact reference is available, you can also open the corresponding entry in Exact. You need access to that Exact administration.

Read an error alongside the document and bank details. A result needing an update still requires attention; do not treat it as a completed synchronization.

After correcting a problem

Check the relevant result again after resolving the cause. An empty filtered view only means no matching results are displayed. If in doubt, also check the ledger and the correct administration in Exact.