Working together1 min read
Send a message to multiple clients
Choose recipients for a shared message and check the selection before sending.
Open the message action
Open the client list and use its menu action to message clients. The composer initially selects all clients, so check recipients before writing.
Choose the intended clients
Use the all-clients option to clear or select everyone, then check the businesses you want. Search narrows the visible list; it does not remove previously selected recipients.
Check the selected-client count on the send button. The message must be appropriate for every selected recipient. Use an individual conversation for information belonging to just one client.
Write and send
Optionally add a title and write the message. Review the text and recipients again, then choose the send action.
If an error appears, inspect it and check the inbox before sending again. This helps avoid unintentionally sending clients the same message more than once.
View the accountant getting-started guide
Need a hand?
Ask the AirBill team through Support in the portal.