Manually link or unlink a bank payment

Check the evidence first

Open the document entry in the ledger and inspect its bank payments. Compare the counterparty, amount, date and description with the document. A matching amount alone does not establish that it is the correct payment.

Link a payment

Use Link a bank payment… in the entry’s evidence area. Search and inspect the suggested candidates. This list shows eligible open payments, rather than every bank transaction.

Choosing a candidate starts linking immediately. AirBill replans the booking and can correct an existing Exact bank entry. Check the client and payment before choosing.

Wait for the result, then review the linked payment, booking and any Exact status.

Remove an incorrect link

Use the unlink action beside the incorrect payment. Then check which payment and document remain associated with the entry and link the correct one if needed.

Unlinking changes the bookkeeping association; it does not reverse a real bank payment. If the expected payment is missing, check the bank account, synchronization and whether it is already linked to another document.