Update customer details for invoices

Check contact details and the billing address before sending an invoice.

Open the customer

Go to Invoices and open Customers. Find or select the customer and open their details. Check the contact person, email and billing address.

Edit the details

Use the edit button in customer details. Update the name, contact information, country, address and any applicable chamber of commerce or VAT number. Saving requires a name and valid email address.

AirBill warns before saving when the street, postal code or city is missing. Complete these before invoicing where possible. Choosing to save anyway does not mean all details are sufficient to issue an invoice later.

A VAT-number warning

A VAT-number warning can also mean verification was unsuccessful. Check the number and customer details. Review the warning before deciding to save anyway.

Then reopen your draft invoice and check the customer details and PDF preview. Updating a customer record does not automatically rewrite an invoice that has already been issued.

View the AirBill getting-started guide

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