Resolve payment-file warnings

Read the reason for each payment

Open the payment-file review. A warning needs assessment; checking the warnings box does not clear a blocker. Blocked rows are excluded from the file.

Common causes include a missing or invalid IBAN, an unsupported currency, a credit note or an entry that is already settled. These payment files support positive euro payments.

Check the payment account

Use the payee’s account action to inspect saved accounts or add a missing IBAN. If there are multiple accounts, deliberately choose the correct one.

When the IBAN comes from the document, changing saved accounts does not override that document IBAN. Check the message and the account on the payment itself. Do not guess an account number; contact the payee when details conflict.

Amount, reference or earlier export

Resolve a difference between the amount due and the document total first. For tax payments, check a missing or invalid payment reference against the original document.

An earlier-export warning means the payment appeared in another file. Check at your bank whether that instruction has already been processed. A duplicate account and amount within your selection also needs review.

After changes, inspect the refreshed preview, total and execution date before creating the file.