Record an invoice as paid

Use the paid status only after checking the received payment.

Check the payment first

Open the invoice and compare the customer, amount and reference with the payment received. Also check whether the invoice has already been updated to paid automatically.

An open invoice is not always unpaid: the bank transaction may not have arrived or been processed yet. Look up the payment in the bank overview if needed.

Mark it as paid

When available, choose Mark as paid, or Mark as… → Paid. Read the confirmation. This quick action records the invoice as paid on today’s date.

Do not use it to record a partial payment as full payment. The quick action has no field for a partial amount.

Check the new status

Wait for confirmation and inspect the invoice again. If an error appears, do not assume the status changed.

Drafts, credited invoices and invoices that are already paid cannot be marked as paid again in the same way. Ask your accountant or Support about an incorrect status.

View the AirBill getting-started guide

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